Often ask questions

Q: Can you provide OEM and ODM services

A: Yes. We approve custom logo, manual and box with minimum order quantity of 500 PCS.

Q: How do you control quality?

A: We have a reliable and strict quality control system, 100% quality inspection before packaging. Third party inspection is also acceptable.

Q: What are the payment methods?

A: We suggest trade guarantee. We also accept TT, Western Union, cash and many more options. D/PD/AL/C is acceptable.

Q: How do you control quality?

A: We have a reliable and strict quality control system, 100% quality inspection before packaging. Third party inspection is also acceptable.

Q: What are the payment methods?

A: We suggest trade guarantee. We also accept TT, Western Union, cash and many more options. D/PD/AL/C is acceptable.

Q: How do you ship the goods, and how long does it take?

A: Usually by DHL, UPS, FEDEX, TNT. It usually takes 3-6 days to arrive. Air transport and sea transport are also acceptable. EXW, DDU, DDP, FOB, CIF,

DAP... All terms are available.

Q: Do you have experience at Amazon? Can you provide Amazon warehouse transportation and sticker service?

A: Both!

Q: Do you offer a delivery service?

A: We sell in bulk.

We have warehouses in the United States, Poland, Saudi Arabia, Russia.

Q: Can you provide an instruction manual for our national language?

A: Our manuals are explained in English, Arabic, Russian, Portuguese, Spanish, French and German. Other languages need to be customized, the minimum order quantity is 500 pieces.

Q: How do I return the product if it is defective?

A:1) All products are under one year warranty. If the product you receive is defective, we will provide online support or replacement.

2) The goods will only be sent back to us if you contact us to understand the detailed return process and ensure that everything goes smoothly.

If you have further questions, please feel free to contact us so that we can help you as soon as possible.